Security Center

Lake Trust Credit Union takes our members’ security and privacy seriously, which is why we have a variety of standards and procedures in place to protect our members. While we have many security measures in place, there are steps you can take to help minimize risk and protect the security of your accounts and personal information. Our Security Center provides information to help you and your family be better protected against potential threats.

It’s important you never provide personal information in response to an unsolicited request. Lake Trust will not ask for your password, social security number, or account numbers through email or by phone. When you call us, we will verify your account information through asking a series of verifying questions. And if you have a code word specifically set up, you will be asked to provide it.

If you believe your accounts has been breached or if you believe you have become the victim of identity theft, please contact our Member Contact Center immediately at 888.267.7200 (Monday-Friday 7:30 a.m. to 5:30 p.m. and Saturday from 9:00 a.m. to 1:00 p.m). It is the single most important and helpful action you can take. If done in a timely fashion, you may not be held liable for any loss your accounts experience.

Secure Passwords

How to create stronger passwords.

Security Tips for Online Accounts

How you can protect your personal information.

Social Engineering

How to avoid this common fraud tactic that can cost you money.

ATM Safety Tips

Tips to keep in mind when using an ATM.

Protect Yourself from Identity Theft

How to protect yourself from identity theft.

What You Should Do after Identity Theft

What you should do if you suspect you're a victim of identity theft.

Get Your Free Credit Report

How your credit report can help you detect identity theft.

Reducing Your Liability  

How Regulation E protects your funds from unauthorized electronic transfers.

Business Identity Theft  

A business account can fall victim to fraud just as much as a normal consumer account. Corporate account take overs can be very costly.   

You can read additional articles on online security.°  

°Third party website. Lake Trust Credit Union is not responsible for the content, availability, security or compliance of any linked third party websites. In addition, the site's privacy policies may differ from those of Lake Trust.